We have recently overhauled the support desk setup to better assist our customers. It's important you open a ticket via https://billing.allgamer.net/ using the correct department. Emails sent to support@allgamer.net are routed to an old support department and may take longer to reply to. If you wish to send emails instead of opening a ticket, you can send your issue to the following emails and a ticket will be opened for you:

Billing - billing@allgamer.net
Game Server Support - gameserver@allgamer.net
Web Hosting Support - webhosting@allgamer.net
VPS Support - vps@allgamer.net

We appreciate your cooperation. Have an excellent day.

Thank you,
Scott Dollins
Systems Administrator
Senior Management

Saturday, April 24, 2010

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